Privacy Policy

Introduction

Welcome to https://desert-safari-deira-dubai.terratrek.net! We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding data collection, usage, and protection across all our online platforms, including our website, applications, services, and products.

Scope

This policy covers every aspect of your interaction with our digital assets:

Website and Applications: All content, features, and services available on our official website (https://desert-safari-deira-dubai.terratrek.net) and associated applications are bound by this Policy.
User Accounts: Whether you’re a registered user or an authorized guest, your account information falls under our privacy guidelines.
Online Interactions: This includes all communications initiated with us via email, phone calls, text messages (SMS), newsletters, and other messaging platforms.

Data Collection and Processing

We collect several types of personal data to enhance your experience and provide tailored services:

Account Information: When you create an account with us, we store user details such as name, contact information, and profile preferences.
Payment Details: For transactions, we process payment information, including cardholder data, billing addresses, and payment history.
Financial Records: We may collect financial data to facilitate bookings, refunds, and other monetary transactions.
Purchase History: Your buying behavior, including product preferences, purchase frequency, and order details, is tracked for personalized recommendations.
Mobile Device Identifiers: Unique device identifiers help us recognize your device and provide consistent services across platforms.
Location Data: With your consent, we access location information to offer location-based services and customize content accordingly.
Feedback and Reviews: Your valuable feedback, ratings, and reviews contribute to our service improvements and are collected through various channels.
Social Media Information: When you interact with us on social media platforms, we may gather data like your public profile information and post interactions.
Product Interest: We track product views, clicks, and purchases to understand your preferences and deliver targeted content.

Data Collection Methods

We acquire this personal data through multiple channels:

User Input: Directly from you when creating accounts, filling out forms, or interacting with our services.
Automated Technologies: Cookies, web beacons, and similar technologies used on our website to collect usage information and personalize content.
Third-Party Sources: We may receive data from service providers who assist us in improving our products and services, always adhering to their respective privacy policies.

Cookies and Data Tracking

We utilize cookies to enhance your online experience:

Strictly Necessary Cookies: Essential for website functionality, enabling core features like login sessions.
Preference Cookies: Remembering user preferences for a personalized browsing experience.
Analytics Cookies: Tracking website usage to analyze performance and improve usability.

Users can manage their cookie settings through our Cookie Manager, allowing control over non-essential cookies.

Data Retention and Deletion

We retain personal data for as long as necessary for the fulfillment of the purposes described in this Policy:

Legal Requirements: We may store data longer to comply with applicable laws, regulations, or legal proceedings.
Business Needs: Personal information is kept for operational, marketing, and service improvement purposes.
User Preferences: Some data is retained based on your preferences and choices.

Once the retention period expires or when no longer required, we securely delete or anonymize the data to ensure confidentiality.

Data Security

Protecting your data is our top priority:

We employ robust security measures, including encryption of data during transmission and storage, to safeguard personal information from unauthorized access or disclosure.
Our third-party service providers adhere to strict security standards to maintain the integrity and privacy of your data.

Children’s Privacy

We are committed to protecting children’s online privacy:

We do not knowingly collect or solicit personal data from individuals under 18 years old. If we learn that a child has provided us with personal information, we take steps to delete it from our systems.

Your Rights and Choices

Depending on your jurisdiction, you have various rights regarding your personal data:

Access: You can request access to the personal information we hold about you.
Rectification: We will correct any inaccurate or incomplete data upon request.
Erasure (Right to be Forgotten): In certain cases, you can ask for the deletion of your data from our systems.
Restriction: You may limit our processing of your data under specific circumstances.
Portability: Upon request, we will provide a copy of your personal data in a structured format.
Objection: You have the right to object to the processing of your data for certain purposes.
Non-Discrimination: We treat all users fairly and cannot discriminate against you for exercising your privacy rights.

To exercise these rights, please reach out to our Data Protection Officer through the contact information provided below.

Changes to Privacy Policy

We reserve the right to update this policy at any time to reflect changes in our practices or legal requirements:

Any modifications will be posted on this page with a revised effective date.
Continued use of our services after these changes constitute your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact us:

Email: [email protected]
Mail: Desert Safari Dubai, Privacy Team, [Street Address], [City], [Postal Code]

We value your trust in our commitment to data protection. This Policy was last updated on [Date].